1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, school/delivery address, and payment information.

We also automatically collect certain information when you access our website, including device information, IP address, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including delivery to schools.
• Communicate with you about your orders, products, and promotions.
• Maintain and improve our services and website functionality.
• Detect and prevent fraud and unauthorized activities.
• Comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share your information with third-party service providers who help us operate our business, such as:

• Payment processors (e.g., Paystack) to facilitate transactions.
• Delivery partners to ensure your orders reach you.
• Cloud hosting and analytics providers.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.

5. Cookies and Local Storage

We use cookies and local storage to enhance your experience, such as keeping you logged in, remembering your cart items, and providing offline functionality via our Progressive Web App (PWA) features. You can control cookies through your browser settings, but disabling them may affect some site features.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account information directly through your dashboard. If you wish to delete your account or have specific privacy concerns, please contact us.

7. Children's Privacy

Our services are intended for students and parents. If you are under the age of 13, please use our services only with the involvement of a parent or guardian.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing additional notice (such as adding a statement to our homepage or sending you a notification).

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: bagupgh@gmail.com
Phone: (+233) 579 837 3337